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The challenge

Public bodies run on parallel records — a paper register, a spreadsheet copy, and a system that was installed once and never updated. Reporting means someone reconciling all three by hand, and the answer arrives after the decision.

Procurement makes the risk worse: the safest-looking vendor is often the one that leaves you unable to move.

How we approach it

A1

Map the current process

Including the informal steps that keep it working.

A2

Model records and permissions

Who may see and change what, agreed before any interface.

A3

Build the smallest working service

One department in production beats six in design.

A4

Hand over completely

Accounts, source code and documentation transfer to you.

How delivery runs

The same four phases, whatever we are building.

  1. 012–3 weeks

    Discovery

    We map your current process, users and constraints, then define scope in writing.

  2. 022–4 weeks

    Design

    Interface and data design, reviewed with the people who will use the system daily.

  3. 036 weeks+

    Build

    Delivery in two-week increments, each one testable, with progress visible throughout.

  4. 04Ongoing

    Launch & support

    Deployment, training and documentation, then optional support at a level you choose.

What you get

Records
Configurable record types with validation and history.
Access
Role-based permissions mapped to your organisational structure.
Workflow
Multi-step approvals with delegation and escalation.
Reporting
Views by role, exportable in the formats you already submit.
Audit
A complete, queryable trail of who changed what and when.
Handover
Deployment runbook and documentation written for another team.

What changes

One record

An authoritative source instead of three that disagree.

Reporting that runs itself

No person assembling figures by hand.

Documented handover

A future team can take over without us.

No lock-in

No licence or hosting arrangement you cannot leave.

Questions

About this work specifically.

General questions about scope, ownership and timelines are answered on the resources page.

Yes. We provide formal quotations, security and architecture documentation, and company registration details. Where regulations require a local partner, we can work through one.

Yes. We deploy on-premise or to a cloud you control. Nothing in the architecture assumes a specific host, which is deliberate — it keeps data residency your decision, not ours.

It usually continues in parallel for one full cycle while the digital record is verified against it. We plan that period explicitly rather than treating it as a failure.

Tell us what you need built.

We reply within two working days with honest scope and next steps — including when we are not the right fit.