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The challenge

A proposal arrives with a price, a timeline and forty pages nobody in the organisation can independently assess, so the decision ends up resting on the vendor's confidence.

The other case is a system already in production that everyone suspects is fragile, with no assessment of whether it should be repaired, replaced, or left exactly as it is.

How we approach it

A1

Read the actual artefacts

The code, the contract and the servers — not the summary of them.

A2

Agree the criteria first

What a good answer looks like, before we start assessing.

A3

Cost every option

Including the option of changing nothing at all.

A4

Write for the decision-maker

A recommendation the person who signs can act on.

How delivery runs

The same four phases, whatever we are building.

  1. 012–3 weeks

    Discovery

    We map your current process, users and constraints, then define scope in writing.

  2. 022–4 weeks

    Design

    Interface and data design, reviewed with the people who will use the system daily.

  3. 036 weeks+

    Build

    Delivery in two-week increments, each one testable, with progress visible throughout.

  4. 04Ongoing

    Launch & support

    Deployment, training and documentation, then optional support at a level you choose.

What you get

Assessment
The current state, with the evidence behind each finding.
Risk register
Ranked by likelihood and cost, not by how alarming it sounds.
Options
Repair, replace or leave alone, each with a cost attached.
Recommendation
One, stated plainly, with the reasoning that produced it.
Vendor questions
The specific questions to put to a bidder before signing.

What changes

Evidence, not impression

Every finding tied to something we read.

Costed options

Including what it costs to change nothing.

Written to be acted on

For the person who signs, not for engineers.

Interests declared

Where we could bid on the work, the report says so.

Questions

About this work specifically.

General questions about scope, ownership and timelines are answered on the resources page.

Only with the conflict stated in writing at the start and repeated in the report. Where the review is genuinely better done by someone with no interest in the outcome, we will tell you that instead of taking the engagement.

One to three weeks, depending on how much there is to read. You receive a written report and a working session to go through it, and the report is yours to share with any vendor you choose.

Tell us what you need built.

We reply within two working days with honest scope and next steps — including when we are not the right fit.